Shipping & Delivery

We work with love to ensure your order is packed with care and delivered directly to your doorstep, providing you with a seamless and joyful shopping experience.


WHERE WE SHIP TO:


We proudly offer shipping throughout Australia and New Zealand..


SHIPPING COSTS:

We want to make your shopping experience as easy as possible. Here’s a breakdown of our shipping rates:

  • Free Shipping on all retail orders over $120
  • Flat Rate Shipping for orders under $120:

    • Australia: $15
    • New Zealand: $25

All orders come with tracking for your peace of mind, so you can stay updated on your delivery's progress.

Please note: Shipping rates for wholesale orders are calculated separately and will be quoted when you place your order.


IN CASE OF DAMAGE DURING DELIVERY:

We take extra care to ensure your products arrive safely. However, once your order leaves our warehouse, we can no longer control the shipping process. If your product arrives damaged, here’s what to do:

  1. Contact Us Immediately: Please reach out as soon as possible after receiving your damaged item.
  2. Return the Damaged Product: To ensure a smooth replacement or refund, please return the damaged product in the condition you received it, along with all packaging and any accompanying items.

Once we’ve received the damaged product, we will arrange either:

  • A replacement with an equivalent product, or
  • A full refund

Please ensure you contact us within 3 days of receiving the product for this process to take place.

For more details, kindly review our full Refund Terms & Conditions here.